Coullezar Privacy Policy
At Coullezar Couriers, we are deeply committed to protecting the privacy and security of our customers' personal and delivery data across the Western Cape. This policy outlines how we handle your information with the highest standards of professional integrity.
Information Collection
Personal Details: We collect your full name, contact number, and email address to manage your account and facilitate service communications.
Logistics Data: Delivery information including collection and destination addresses, recipient details, and package dimensions are essential for operation.
Compliance Info: For business clients and regulatory requirements in the Western Cape, we may collect business registration or ID numbers for secure verification.
Portal Usage: We collect technical data including IP addresses and device info when you use our digital booking system to improve user experience.
Data Usage & Service Improvement
We utilize the collected information to execute delivery services efficiently and maintain the high standards of Coullezar Couriers. Your data allows us to:
- Facilitate real-time tracking and accurate delivery estimations across the Western Cape.
- Provide proactive customer support and resolve logistics inquiries promptly.
- Analyze route efficiency to reduce transit times and improve our regional logistics network.
- Comply with South African transport and logistics regulations.
- Send essential service updates and account-related notifications.
Security Protocols & Safeguards
At Coullezar Couriers, we employ industry-leading encryption and secure server environments to protect your delivery logistics and personal data. Our operations in the Western Cape are monitored by strict physical security measures, and access to sensitive information is granted only to authorized personnel bound by rigorous confidentiality agreements.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information at Coullezar Couriers, please do not hesitate to reach out to our dedicated data protection officer.
Email Us
info@coullezarcouriers.co.za
Call Us
Cape Town Office
2172 Mesani STR
UnathiÂ
Crossroads
7750